Fake brokers. Frozen withdrawals. We take the case.
We work with people across Malaysia whose money went to fake brokers, fraudulent trading platforms and online investment schemes. We take on matters with losses from $1,500.
Structured support after online financial fraud
Our mission
To give people affected by online financial fraud structured, practical support, and to accompany them at every step — from gathering the evidence to putting the case in front of the banks, providers and authorities who can act on it.
Our approach
We assess every matter on its own facts and tell you honestly how we see it. Outcomes depend on the specifics of the case, the quality of the evidence, timing, and decisions made by third parties — so we explain what is realistic rather than promise a result.
We help you document it
We collect and organise the evidence from your transactions, so there is as much material as possible to put to banks and authorities — even if you are not sure you have everything.
One team on your case
Your matter is handled by the whole team rather than passed around, so nothing is lost between people and you always know who is working on it.
We move quickly
Time matters in fraud cases. Once you come to us we start acting on your behalf straight away, because the sooner funds are traced the more options remain open.
Fake brokers and trading platforms
Money lost to fraudulent trading, forex and CFD brokers. We work to identify who is behind the platform and pursue the recovery of your funds through the channels available.
Digital asset and exchange fraud
Losses through fake exchanges, fraudulent token offerings and compromised wallets. Blockchain transactions leave a trail, and that trail can be followed and documented.
Fake investment schemes
Ponzi structures, bogus investment projects and financial pyramids — including those promoted through social media ads and messaging groups that direct victims onto a platform.
Cross-border recovery
Funds transferred out of Malaysia. Most online fraud crosses borders, so cases usually involve providers and institutions in more than one jurisdiction.
Phishing and bank transfer fraud
Money taken through phishing, online banking fraud and identity theft. These cases move fastest, because a fraudulent transfer can sometimes still be traced and challenged.
A structured route through the recovery process
How we work
We handle online financial fraud in all its forms, combining evidence work with the legal and regulatory routes available in Malaysia and abroad to pursue the recovery of your money.
Important note
Romance and relationship-based scams, messenger-only schemes where funds never reached a regulated platform, e-commerce disputes and purely offline transactions are outside our scope. We work on matters with losses from $1,500.
$1,500 minimum case size
Recovery work takes real legal and administrative resources, so we engage on matters at or above this level.
5 categories of fraud handled
Fake brokers, digital assets, investment schemes, cross-border transfers and bank phishing.
1
Send us your enquiry
Fill in the form with the details of your case. The initial review is completely free.
2
We assess your case
Our team goes through your documents carefully and tells you honestly what routes to recovery exist.
3
We agree the plan with you
We set out what we intend to do, what it involves and what is realistic — and only proceed once you are comfortable.
4
We put your case forward
We take your documented case to the banks, payment providers and authorities involved, and keep you updated at every stage. The decision is theirs to make.
What our clients say
I lost $12,750 on a platform that looked exactly like a real exchange. Other people told me there was nothing to be done. Straitmere took the case, explained what could and could not be pursued, and worked through the transaction trail with me until part of my loss was recovered.
I trusted a fake investment platform and lost $23,900 of my savings. What mattered to me was that Straitmere never oversold what was possible. They set out a clear plan from the first conversation and kept me informed at every step instead of leaving me guessing.
An unlicensed forex operation pushed me into losing $8,650. The team clearly knew this area well. They were straight with me about what the realistic options were, handled the paperwork I could not face myself, and kept the process moving.
An advert on social media led me to a scheme that took $19,300 from me. Straitmere went through the digital evidence in detail and put together the case for the providers involved. They were honest that nothing was certain, but they never made me feel foolish for what happened.
A phishing email cost me $6,400 from my bank account, and the bank initially refused to accept any responsibility. Straitmere put the case together properly and took it back to them. Having someone who knew the process on my side changed everything.
I put $27,800 into what looked like a legitimate broker, and the moment I tried to withdraw, my account was frozen. Straitmere raised the matter with the relevant authorities and applied proper pressure through the channels that actually exist. They explained each step in plain language.
Answers to your questions
What types of fraud do you cover?
We work on online financial fraud: fake investment schemes, phishing, fraudulent brokers, digital asset and exchange fraud, and similar cases where money moved through a financial platform. Romance and relationship-based scams, messenger-only schemes, e-commerce disputes and purely offline transactions are outside our scope.
What is the minimum amount you work with?
We work on matters with losses from $1,500. The reason is simply that the recovery process takes significant legal and administrative resources. Below that level we can still point you toward the steps you can take yourself.
How long does the process take?
It depends on the complexity of the case and on how the financial institutions involved respond — both of which sit outside our control, so we will not put a figure on it in advance. What we can promise is that we keep you updated on progress rather than leaving you in the dark.
What documents do I need?
To start: identification, whatever evidence of the fraud you have (screenshots, correspondence, account statements), and any information about who took the money. If you are not sure you have everything, come to us anyway — helping you gather and organise the documentation is part of what we do.
Do you work with clients from all states?
Yes — we take enquiries from across Malaysia, from Peninsular Malaysia through to Sabah and Sarawak. The work is handled digitally, so where you are does not limit what we can do on your case.
Will you ask me for an upfront payment to release my funds?
Never. We do not ask for cryptocurrency, seed phrases, wallet keys or upfront "unlock" or "release" payments. If anyone contacts you claiming they can release your money in exchange for such a payment, that is a red flag — whoever they say they are.
Request a free case review
We take on online financial fraud matters with losses from $1,500.
How these matters were handled
A look at how cases of different kinds were worked through — what the evidence showed, which routes were open, and how each matter progressed. Amounts shown are the sums lost.
